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welcome to

Same Site. Whole New Experience.

well hello there!

there's a few things we want to show you to make your experience even better...

Logging in to Online Banking

signing in to digital banking


logging in on your computer or tablet:

The login bar is still in the same spot you know and love, it just looks a little different! Simply scroll to the top of the page and input your username in the login bar in the top right corner. 


logging in on your phone:

Simply click on the hamburger menu in the top right corner. A dropdown will appear and the login box will be at the top.


online banking enrollment:

Click on the Enroll text next to the login bar to begin enrollment.

Logging in to Online Banking
How to contact Charlotte Metro

contacting charlotte metro

Don't worry - you'll still be able to Contact Us through a form submission! At the top of the page, you'll notice a tab for Get Help. From there, you can:

contact us

contact us

Submit a Contact Us form (or simply log in to Online or Mobile Banking to send a secure message)

call us

call us

Find our phone number to reach the Contact Center

Online Banking

get online banking help

Find resources for help with Online Banking

How to contact Charlotte Metro
How to find a branch locations

finding a branch near you

3 easy ways! Simply click on the Locations tab in the top navigation, select Locations in the Learn dropdown menu, or find the listing in our footer.

Our new interactive branch listing will help you seamlessly find your closest Charlotte Metro branch. You'll be able to find:

  • Branch address & directions
  • Branch and drive-thru hours of operation
  • Services offered at each location
Need a co-op branch?

The link for the CO-OP Branch Locator can be found on the Locations page and in our footer

How to find a branch locations
How to Open New Accounts

opening new accounts

You'll find it's now easier to open new accounts online directly from the product's page! (Psst... you can also select Get Started from the main navigation to be taken to the Get Started page


step 1

Click on the Open Your Account or Apply Today button on any page


step 2

Choose your path - are you a returning member or someone new?


step 3

Complete your account opening based on the path you chose (applying within Online Banking or our online application)

How to Open New Accounts

learning & guidance

Charlotte Metro’s new Learning & Guidance library provides you with dozens of educational resources, guides, quizzes, and customizable templates to make connecting the financial dots in planning, implementing, and reaching success simple.

You can choose if you want an article or guidebook and seamlessly filter by whatever topic you're looking for:

  • Banking 101
  • Budgeting & Saving
  • Loans
  • Debt & Credit

New articles and guide books will be published every week, so you'll be sure to find resources that fit your needs. Simply select the Learn tab on the navigation or head to the footer to check it out. 

Check it Out